Shipping policy

SHIPPING POLICY

At Mirelle & Co, we want you to know what to expect when placing your order. Please review our shipping information below.

Order Processing
Orders are typically processed within [20 business days], excluding weekends and public holidays. Processing time is separate from delivery time.

Shipping Destinations & Costs
We currently ship to [list countries or regions]. Available shipping options and applicable charges are displayed at checkout before payment.

Estimated Delivery Times
After dispatch, delivery typically takes [20 business days], depending on your destination and the shipping method selected. Delivery dates are estimates and may be affected by customs clearance, public holidays or carrier delays.

Order Tracking
When your order ships, you will receive a shipping confirmation email. If tracking is available for your shipment, the email will include tracking details. Updates may take time to appear after the carrier receives your parcel.

Multiple Packages
Items in the same order may be shipped separately and arrive on different days. If this happens, available tracking details will be provided for each shipment.

Customs & Import Charges
For international orders, customs duties or import taxes may apply. [Explain whether these charges are included at checkout or payable upon delivery, based on your shipping setup.]

Shipping Address Changes
Please check your shipping address carefully before placing your order. If you notice an error, contact us as soon as possible at [customer support email]. Changes may not be possible once an order has been dispatched.

Delayed, Missing or Damaged Orders
If your order is delayed, arrives damaged or is marked as delivered but cannot be located, please contact [customer support email] with your order number and relevant details. We will investigate and help resolve the issue.

Contact Us
For shipping questions, please email [Mirelleco@gmail.com].